Announcing our partnership with Clio
We’re proud to announce our official partnership with Clio!
This new partnership brings together deep legal technology knowledge with best-in-class legal software to empower law firms to scale with confidence, security, and efficiency.
Through this collaboration, firms will benefit from tailored solutions that combine Clio’s award-winning platform with The Legal Tech Company’s strategic implementation, integration, and offshore staffing services.
“Clio is a natural fit for our clients,” said Will Deicke, a Director of The Legal Tech Company. “As law firms face increased pressure to modernise, our partnerships ensure they have access to the right tools and the right support to do it properly - without sacrificing compliance, culture, or control.”
With over 50 years of combined experience in legal technology, change management, and legal operations, The Legal Tech Company specialises in transforming traditional law practices through five strategic pillars: Cloud Solutions, Data & AI, Emerging Technologies, Strategic Managed Services, and Talent & Organisation.
Clio’s robust and flexible ecosystem aligns with these pillars, enabling law firms of all sizes to digitise and streamline their operations, from case management and time tracking to client intake and billing, on a secure and compliant cloud platform.
“We’re excited to work closely with Clio and other partners to help our clients unlock new value from their practice,” added Deicke. “Together, we’re delivering not just software, but outcomes - better client service, stronger systems, and scalable, sustainable growth.”
The partnership also opens doors to future initiatives, thought leadership, and educational content designed to guide firms through the journey of legal digital transformation.
Why Automation Isn’t Set and Forget
In a profession known for precision, legal teams are increasingly looking to automation to streamline their processes and drive efficiencies. From document generation to client onboarding and compliance workflows, automation has moved from experiment to expectation.
But while automation can deliver meaningful gains in efficiency and accuracy, it’s a mistake to treat it as a one-and-done solution. The real value of automation doesn’t lie in its implementation, but in its ongoing optimisation.
At Legal Tech Company, we often work with firms who have made significant investments in automation, only to see those efforts stall months later. Why? Because they treated automation as a project, not a practice.
Without active management, automation quickly loses its potency; what once delivered value can become a source of inefficiency unless continuously refined.
1. Monitoring and Refining Workflows for Peak Efficiency
Like anything, automation is only as good as its current performance. Left unattended, even the most well-designed workflows can degrade. Bottlenecks re-emerge, exceptions pile up, and outdated rules start to work against the business instead of for it.
Regular performance monitoring is essential. This means tracking time saved, error rates, user adoption, and system friction points. Are users bypassing steps? Are approvals being delayed? Are duplicated tasks reappearing?
Refinement is not a sign of failure; it’s the nature of automation. The firms that benefit most are those that treat every workflow as a dynamic asset, not a static deliverable.
2. Adapting Automation to New Legal Processes and Regulations
The legal landscape is fluid. Regulations evolve, client expectations change, and internal teams adopt new ways of working. If your automation doesn’t keep up, it quickly becomes at best irrelevant, or at worse, non-compliant.
Workflows that once served a litigation team might no longer fit a growing regulatory practice. A document automation tool that met client needs two years ago may now require new clauses, updated risk assessments, or integrations with compliance systems.
Automation must be aligned with broader change management. When new legal processes are devised and implemented by skilled practitioners with a wealth of experience automation shouldn’t lag behind; it should evolve along with these processes.
Bon Appétit: Why Running a Law Firm Is Like Running a Michelin Star Restaurant
As law firms refine their strategies for the year ahead, many are re-evaluating what high performance truly looks like. Surprisingly, one of the most useful comparisons doesn’t come from another professional service, but from the world of fine dining. The structure, discipline, and innovation required to operate a Michelin Star restaurant closely mirror the qualities needed to run a market-leading law firm.
It’s not about fine dining or white tablecloths. It’s about discipline. Structure. Innovation. Behind every award-winning kitchen is a tightly coordinated system of people, tools, and processes executed with precision and driven by a shared pursuit of excellence. The same holds true for top-tier legal practices.
Here’s what we think set law firms with “star status” apart from those with a couple of middling Google reviews: -
Cloud Solutions: The Foundation of a Well-Equipped Kitchen
In a Michelin Star kitchen, nothing is left to chance. Every tool is designed for performance, every station optimised for flow. The legal equivalent? A modern, cloud-based infrastructure.
Cloud solutions form the operational backbone of a high-functioning law firm. They allow for secure document access, collaborative workflows, and seamless client service; anywhere, anytime. Paper files buried in filing cabinets? That’s the blunt knife in a high-pressure kitchen. To deliver consistency at scale, firms need technology that’s built for precision and speed.